September 2015 - Present

Venn Digital

Digital Project Manager

July 2013 - September 2015

Fast Web Media

Digital Project Manager

• Working within (and encouraging) an Agile / Scrum environment to deliver project requirements both on time and to a high standard.
• Consistently rely on a broad understanding of technology to specify solutions for client briefs and unsaid needs, which deliver business benefits. This often involves managing multiple concurrent projects at various stages.
• Experienced working with cross-functional teams including offshore outsourcing, during all phases of the project.
• Produce a range of project documentation from detailed technical specification to client reporting.
• Strong stakeholder engagement managing multiple internal and external relationships to align requirements and deliverables with the brief.
• Experienced in creating responsive wireframes while working alongside UX/UI designers, helping the company become recognised as the usability experts among other agencies in the eyes of clients.
• Good track record of managing costs, scope creep and time both before and during the project to within agreed levels.
• Capable of keeping a calm head when a project isn’t going to plan and able to reevaluate the situation before developing a clear plan forward.

May 2012 - July 2013

11 out of 10

Search Marketing Assistant

• Formulating bespoke offsite strategies to improve clients’ search engine rankings.
• Highly analytical and methodical approach to work ensuring all best practice onsite SEO guidelines are followed and documented.
• Good knowledge of eCommerce and content management systems with a technical understanding of how they work and requirements of a good system.
• Working with development team to implement new features and changes.
• Developing good communication skills derived from link building activities and having to outreach and build relationships with people in order to gain links.
• Continuous learning and keeping up with new developments within SEO to take advantage of new techniques and react to changes to search engines.
• Working with clients, maintaining good communication and managing expectations.

August 2010 - June 2011

University of Salford Students Union

Digital Media Coordinator

• Assisted the marketing manager with the planning of all digital marketing activity.
• Responsible for and maintained the Student’s Union website.
• Coordinated all social media activity and gained over 600% increase in followers for Facebook and Twitter.
• Produced regular copy for web pages using search engine optimisation practices.
• Created new template designs for the website after user interface evaluation and over saw the implementation of recommendations with the external website agency.
• Monitored and reported on website traffic, with recommendations for improvement.
• Produced on and offline marketing material using computer graphic skills.
• Created monthly video blogs aimed at students to raise awareness of the Union’s activity.
• Managed multiple campaigns with varied demands during busy times of the academic year.

April 2008 - February 2010

Tesco

Team Leader

• Help manage a department of 12 people.
• Organised overtime based on the departments allowance and when it was most needed.
• Been responsible for the Waste/Reduction budget, which had gone from worst to best in the group.
• Communicated with staff and other managers to coordinate my staff’s resources both within my department and across other departments.
• Provided training for staff in legal procedures and best working practices.
• Actively ensured everyone is keeping to legal procedures and best working practices.
• Successfully managed the department on occasions when we had visits from Directors when my manager was off.
• Actively gained additional knowledge in retail from other managers, that was outside the boundaries of my job role.

March 2006 - April 2008

Tesco

Customer Assistant

• Carried out Reduction/Waste routines.
• Solved customer’s queries.
• Worked on my own during evenings.
• Refilled and rotated stock.